Privacy Policy
Information Pursuant to Article 13 GDPR
In accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council (hereinafter referred to as the "Regulation"), Una Divina Esperienza s.r.o., as the personal data controller, hereby informs its customers of the following:
Identity of the Personal Data Controller
The personal data controller is Una Divina Esperienza s.r.o., with its registered office at Moutnice 336, Moutnice, postal code 664 55, company registration number 06665403, tax identification number CZ06665403, registered in the Commercial Register maintained by the Regional Court in Brno under file no. C 103523.
Purpose of Personal Data Processing
We process personal data for the purpose of fulfilling contracts, such as a contract for work, a purchase contract, or other similar agreements you enter into with us. Your personal data is processed upon receipt of your service request and subsequently for pricing, contract conclusion, and contract performance.
Additionally, we process personal data to protect our rights and legitimate interests, particularly in enforcing claims related to defective performance, quality guarantees, or obligations under the Civil Code. We may also process personal data for the recovery of unpaid invoices or contractual fees.
Furthermore, we process personal data to comply with legal obligations under the Accounting Act, the Income Tax Act, and the Value Added Tax Act.
Personal data may also be processed for marketing purposes.
Scope of Personal Data Processed
To fulfil the above purposes, we process the following personal data:
- Name and surname
- Email address
Retention Period for Personal Data
We retain personal data for the duration necessary to fulfill the rights and obligations arising from the purchase contract and any applicable quality guarantees. If payment obligations remain outstanding, we will retain the data until the full settlement of the amount due.
In compliance with legal requirements, we store tax-related documents for 10 years from the end of the relevant tax period, as mandated by the Accounting Act, the Income Tax Act, and the Value Added Tax Act.
Categories of Recipients of Personal Data
We are legally required to disclose customers' personal data to relevant state authorities responsible for tax administration. In the event of a legal dispute, personal data may also be shared with the competent court.
Rights of Data Subjects
Under the Regulation, customers have the right to:
- Access their personal data (Article 15 of the Regulation)
- Request rectification of inaccurate personal data (Article 16)
- Request erasure of personal data under specific conditions (Article 17)
- Request restriction of data processing (Article 18)
- Obtain their data in a structured, commonly used, and machine-readable format and transmit it to another controller (Article 20)
- Object to personal data processing (Article 21)
- Lodge a complaint with the Office for Personal Data Protection (Article 77)
Cookies on the Website
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If you wish to review or modify your cookie settings, you can do so in your browser settings.
Additional Information
The processing of your personal data does not involve automated decision-making or profiling.